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The jobs and responsibilities you have when working in a hotel are going to vary. Here you’ll get an idea of the different jobs people do for hotels and what they include.
What Are Your Responsibilities And Jobs When Working In A Hotel?
A maid is someone that cleans rooms and helps customers to be comfortable. If you need sheets, for example, you can ask the maid and they will get it for you. When you have a room at a place, they will come knock on the door every day and clean the room for you so that you always have a fresh place to sleep. If you’re paying a lot of money for a room like that, then it only makes sense that you get the same experience in it every day instead of having trash and clutter build up.
There are people that work on the maintenance team so you can have issues with the plumbing or anything else quickly taken care of. They do jobs like replacing a smoke detector, putting a new window in if one gets broken, and they even plunge toilets when needed. They work hard and generally stay on the property all day. Some maintenance people even live there so that they can help if something happens at any time. Make sure you ask about this position if you are a hands on person that likes to take care of different problems.
There are people that work in the office of a hotel that help you get your room booked, and they can answer your questions. They’re also who take calls when you need something so they can coordinate what needs to happen. You can have them make you a key card, and they may even have coffee in the office that they refresh regularly for the guests. Usually, there are a lot of people on staff that come through and work at the office at different times so someone is always there to check people in and work on issues people have at any time. Receptionists are usually responsible for handling customer phone calls and customer service.
At a hotel, there are bellboys that help with getting you up to your room. They also are the people that bring you room service. It depends on the hotel what you’ll get help with from this kind of person, but they generally are there to make your life easier. If you need anything, you can call the office and they may send them or a maid up to take care of it. It’s nice to have a way to get what you need without having to run to the store since you’re a guest there!
Working in a hotel includes all kinds of jobs. If you want to make sure you’re getting the most out of your time working in one, do your research first. There’s nothing worse than getting your job and then finding out it’s not something you can do well.